Terms and Conditions

Yarn representation

Information provided on this website is for guidance only. Whilst Shinybees endeavours to accurately represent colours in photographs and colour descriptions, it is not always possible because monitor settings vary considerably, as does each individual’s perception of colour.

Yarn weights and measurements and fibre content are approximate and intended for guidance only, and are based on the supplier’s / dyer’s specifications. Yarn is hand-dyed by the designers using their own individual methods and due to the nature of dying methods Shinybees cannot guarantee identical skeins of yarn, although will endeavour to send close colour matches for any multiple skein orders.

Shinybees cannot guarantee that skeins will be colourfast, although all our dyers will rinse skeins multiple times to remove excess dye. Shinybees recommends handwashing finished projects separately in cool water for the first few washes or until you are satisfied that there is no colour bleeding. Gentle handwashing with a wool detergent is recommended thereafter to preserve the intensity of the colours and prevent felting of non-superwash yarns.


All images on this websites are Copyright of Shinybees or other parties from whom Shinybees has obtained permission. If you wish to use an image from this site, please contact shinybeesinfo@gmail.com.

Links to external sites

Where Shinybees includes links to external websites, these are provided for information and Shinybees is not responsible for the availability, functionality or content of these sites. A link to an external website is not an endorsement of that site.

Liability for site content

The content of this website is provided for information and guidance only. Your use of this information is at your own risk, and it is your responsibility to ensure your use of such information (or products or services) meets your requirements. Whilst Shinybees endeavours to provide accurate information, Shinybees cannot guarantee accuracy, availability, suitability or completeness of website contents.

Shipping and delivery

No goods will be dispatched until cleared payment has been received. All UK orders are sent Royal Mail First Class unless Special Delivery is requested (available for an additional charge, and recommended for orders over £46 in value). First Class usually arrives within 1-3 working days but at busy times of year or in severe weather conditions, for example, may take much longer.

For EU and international deliveries we will use Royal Mail’s standard small parcel posting service. Alternative delivery methods available on request for an additional charge. Delivery estimates will vary by destination. Shinybees is a UK company, located in the UK and all transactions are subject to UK law. International orders may be subject to a customs charges or import duties. This is the responsibility of the buyer/recipient. Please do not ask Shinybees to commit fraud by marking goods as ‘gifts’ for customs purposes.

Royal Mail do not investigate missing items until 15 working days have passed. Please advise us if your order does not arrive within this timescale. Following postage, Shinybees is not responsible for any delay in delivery of your parcel.


In compliance with the Distance Selling Regulations, purchases may be returned within 7 days of receipt by the buyer, for a full refund. Whilst Shinybees will refund the original postage payment, the buyer is responsible for the cost of returning the item, unless the return is due to an error by Shinybees or fault that was not indicated at time of sale. Products must be returned in the same condition as received. Shinybees recommends that returns are sent by a postal service which insures the package contents, because proof of posting is not proof of delivery, and Shinybees cannot accept liability for returned goods which are lost or damaged in transit. Please contact Shinybees before returning goods at shinybeesinfo@gmail.com.

Company incorporation

Shinybees is a limited company incorporated in Scotland under company number 502894, with a registered office at 30 Louis Braille Way, Gorebridge.